Event details
- Monday | 08/03/2021 to Monday | 04/10/2021
- 5:00 PM - 7:00 PM
- To be advised before commencement of class
- +65 9178 7666
- enquiry@sii.org.sg
22nd Intake (March to June 2021)
| Module | Date | Time | Description |
| Module 1: Basic Introduction & The working environment | 8th March 2021 (Monday) | 5pm to 7pm | Tutorial with 15 mins break in-between |
| Module 1: The Working Environment | 22nd March 2021 (Monday) | 5pm to 7pm | Tutorial with 15 mins break in-between |
| Module 2: Workplace Communication & Interaction | 5th April 2021 (Monday) | 5pm to 7pm | Tutorial with 15 mins break in-between |
| Module 2: Workplace Communication & Interaction | 19th April 2021 (Monday) | 5pm to 7pm | Tutorial with 15 mins break in-between |
| Module 3: Claims Process & Procedures | 3rd May 2021 (Monday) | 5pm to 7pm | Tutorial with 15 mins break in-between |
| Module 3: Claims Process & Procedures | 17th May 2021 (Monday) | 5pm to 7pm | Tutorial with 15 mins break in-between |
| All 3 modules Examination | 7th June 2021 (Monday) | 9:00am to 3:00pm | Examination with 1 hour break in-between each module |
23rd Intake (July to October 2021)
| Module | Date | Time | Description |
| Module 1: Basic Introduction & The working environment | 5th July 2021 (Monday) | 5pm to 7pm | Tutorial with 15 mins break in-between |
| Module 1: Basic Introduction & The working environment | 19th July 2021 (Monday) | 5pm to 7pm | Tutorial with 15 mins break in-between |
| Module 2: Workplace Communication & Interaction | 2nd August 2021 (Monday) | 5pm to 7pm | Tutorial with 15 mins break in-between |
| Module 2: Workplace Communication & Interaction | 16th August 2021 (Monday) | 5pm to 7pm | Tutorial with 15 mins break in-between |
| Module 3: Claims Process & Procedures | 6th September 2021 (Monday) | 5pm to 7pm | Tutorial with 15 mins break in-between |
| Module 3: Claims Process & Procedures | 20th September 2021 (Monday) | 5pm to 7pm | Tutorial with 15 mins break in-between |
| All 3 modules Examination | 4th October 2021 (Monday) | 9:00am to 3:00pm | Examination with 1 hour break in-between each module |
Attendance to the tutorials is compulsory. Candidates will be notified in advance of any change to the venue.
Course Fees
The course fee is S$1,800 inclusive of examination fee (no GST). Retake of the examination will only be allowed for 1 time with a fees of $150 per paper.
The course is approved for listing on the Financial Training Scheme (FTS) Programme Directory and is eligible for FTS claims subject to all eligibility criteria being met. The FTS is available to eligible entities, at a 50% funding level of programme fees subject to all eligibility criteria being met. Please refer to www.ibf.org.sg for more information.
Candidates are entitled to 8 hours CPD.
CTC is a joint effort of SII and the Australasian Institute of Chartered Loss Adjusters (AICLA) to provide formal training to general insurance claims handlers in insurance, reinsurance, broking and agency organisations. The course was launched in 2010 and to date close to 150 general claims handlers have successfully completed the 3-month course and passed the examination set by AICLA. The course, the first of its kind in the local insurance industry, focuses on the practical aspects of general claims handling.
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Download Application Form
For further details, please get in touch with us @ enquiry@sii.org.sg | +65 9178 7666